Frequently asked questions
The questions we hear most about the product, licensing and security.
Should I buy a package, or module by module?
Both work. Packages build on each other and cost less than buying their modules one by one. You can also buy any module on its own, outside your package. If a module you pick needs another one to work, that one is added to the basket automatically.
Can I manage more than one company in a single account?
Yes. It works with a company › branch › warehouse structure; you switch between companies in one session, and each company keeps its own chart of accounts, fiscal period and tax ID. The number of active companies is set by your package.
How are e-Invoice and e-Dispatch Note sent?
Through an e-Transformation partner (İzibiz and similar). If you switch partners, there is nothing new to learn: everything keeps working the same way.
Is the AI assistant available today?
Yes. The AI assistant (the AIA module) is part of the enterprise package and can also be bought on its own: natural-language report queries, anomaly alerts bound to records, and an in-app assistant chat. Every payload sent to the model is stripped of personal data first (national ID, IBAN, phone, e-mail and address are masked). Screen-specific guidance and a regulatory advisor are on the roadmap.
How is my data kept separate from other customers?
Your data belongs to your company alone and is never shared with another customer; that separation is guaranteed a second time, beneath the application’s own permission rules, at the system’s own foundation.
How many users can I add?
Seat count comes with your package; shop-floor/handheld terminal operators are added with a seatless PIN- or badge-based role and don't consume a seat.
Is my data safe?
Our servers are in Türkiye; connections are encrypted; your data is backed up every night, encrypted, to a separate location (EU, Frankfurt), and every month we automatically test that the backups can be restored.
Can I bring in my existing data?
You import your existing data yourself from Excel, Mikro, Logo or Uyumsoft with the import screen; faulty rows are reported one by one. Recipes (BOMs) are entered by hand for now.