SRV
Field Service
What it is for
Manage field service from one place: watch requests move across the board in real time, an SLA warning before time runs out, technician assignment and resolution time tracked automatically.
Ships inside the Enterprise package; also sold on its own outside your package.
Key capabilities
- Watch field-service requests move across the board in real time.
- You get an SLA warning before time runs out.
- Technician assignment and resolution time are tracked automatically.
Related modules
Works on its own and needs no other module.